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PMI-ACP · Question #721

A new project starts and team members are pooled together to execute it. The team works together and moves from the forming stage into the storming stage. However, potentially destructive conflicts…

The correct answer is B. Provide strong facilitation and conflict-resolution guidance. The storming phase the conflict occurs between team members so the role of SM/Coach is to be ready to facilitate guidance to resolve conflicts among them.

Submitted by chen.hong· Apr 18, 2026Team Performance

Question

A new project starts and team members are pooled together to execute it. The team works together and moves from the forming stage into the storming stage. However, potentially destructive conflicts are now arising. What should the agile coach do to develop members into a high-performance team?

Options

  • ATeach the team how to work comfortably in chaos.
  • BProvide strong facilitation and conflict-resolution guidance.
  • CAllow the team to resolve issues on their own.
  • DObserve each team member and advise them on team relationships.

How the community answered

(29 responses)
  • A
    7% (2)
  • B
    79% (23)
  • C
    3% (1)
  • D
    10% (3)

Explanation

The storming phase the conflict occurs between team members so the role of SM/Coach is to be ready to facilitate guidance to resolve conflicts among them.

Topics

#Agile coaching#Team development#Conflict resolution#Facilitation

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