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PMI-ACP · Question #719

At the end of a product development phase, an agile project team confirms that all tests have passed. The product is released, but the customer complains that it is deficient. What should the…

The correct answer is C. Conducted an end-of-phase demonstration. Passing all tests verifies technical correctness, but does not validate that the product meets the customer's actual expectations. An end-of-phase demonstration (sprint review) should have been conducted to show the working product to the customer or stakeholders and gather…

Submitted by kavita_s· Apr 18, 2026Value-driven Delivery

Question

At the end of a product development phase, an agile project team confirms that all tests have passed. The product is released, but the customer complains that it is deficient. What should the project team have done prior to product release?

Options

  • ARequested approval from the project sponsor
  • BUndertaken a review of all requirements
  • CConducted an end-of-phase demonstration
  • DPerformed a retrospective to validate project deliverables

How the community answered

(50 responses)
  • A
    14% (7)
  • B
    8% (4)
  • C
    74% (37)
  • D
    4% (2)

Explanation

Passing all tests verifies technical correctness, but does not validate that the product meets the customer's actual expectations. An end-of-phase demonstration (sprint review) should have been conducted to show the working product to the customer or stakeholders and gather feedback before release. This is a core agile practice for validating that the right product was built. A sponsor approval (A) is a governance step, not validation. Reviewing requirements (B) checks completeness but not customer satisfaction. A retrospective (D) assesses the process, not the product.

Topics

#Agile ceremonies#Sprint Review#Product validation#Customer feedback

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