PMI-ACP · Question #616
PMI-ACP Question #616: Real Exam Question with Answer & Explanation
The correct answer is C: Encourage all feedback, then work with the customer to prioritize work for future sprints. Agile embraces changing requirements and values customer collaboration. The right approach is to welcome all feedback and then work collaboratively with the customer to prioritize it—some feedback may go into the current release, some into future sprints. Formalizing it as a ch
Question
During a project review, the team discovers customer feedback that would add scope. The project leader is concerned that the team will be unable to incorporate this feedback and still meet the product launch date. What should the project leader do?
Options
- AFinalize the feedback in the form of a change request
- BLimit the scope of the feedback to only those changes that the team can feasibly accommodate
- CEncourage all feedback, then work with the customer to prioritize work for future sprints
- DAllow the team to decide what feedback to incorporate
Explanation
Agile embraces changing requirements and values customer collaboration. The right approach is to welcome all feedback and then work collaboratively with the customer to prioritize it—some feedback may go into the current release, some into future sprints. Formalizing it as a change request (A) is a waterfall-style control mechanism. Limiting feedback unilaterally (B) damages customer trust and may miss high-value improvements. Letting only the team decide (D) excludes the customer from a decision that directly affects them.
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