PMI-ACP · Question #567
During a review session, a customer representative is concerned that a story fails to satisfy the scope of work. However, the product owner declares that the scope of work is complete. What should…
The correct answer is B. Mark it as complete, since the product owner has the final say. The Product Owner is the ultimate authority on whether a story is complete and accepted. In Scrum, the PO accepts or rejects work during the Sprint Review based on whether it meets the Definition of Done and the agreed acceptance criteria. If the PO declares the scope of work…
Question
During a review session, a customer representative is concerned that a story fails to satisfy the scope of work. However, the product owner declares that the scope of work is complete. What should be done with this story?
Options
- AMark it as incomplete and prioritize it for the next sprint
- BMark it as complete, since the product owner has the final say
- CDiscard it and create a new story for the remaining scope of work
- DMark it as complete, since the team completed the scope of work
How the community answered
(59 responses)- A2% (1)
- B93% (55)
- C3% (2)
- D2% (1)
Explanation
The Product Owner is the ultimate authority on whether a story is complete and accepted. In Scrum, the PO accepts or rejects work during the Sprint Review based on whether it meets the Definition of Done and the agreed acceptance criteria. If the PO declares the scope of work complete, the story should be marked as complete. Any additional scope concerns raised by the customer representative should be captured as new backlog items for future prioritization - they represent new or changed requirements, not a failure of the current story. Overriding the PO's decision would undermine their accountability and role.
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