PMI
PMI-ACP · Question #167
As per the Kano Model of customer satisfaction, which features are MOST important for the product to be successful?
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Submitted by javi_es· Apr 18, 2026Value-driven Delivery
Question
As per the Kano Model of customer satisfaction, which features are MOST important for the product to be successful?
Options
- AExciters
- BLinear Features
- CDelighters
- DThreshold
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Topics
#Kano Model#Customer Satisfaction#Product Success#Feature Categorization