An agent is being developed with several actions that all retrieve information from different databases. A Platform Administrator has named the actions as follows: GetCustomerInfo, GetOrderDetails…

Question

Options

• ARemove all verbs and use only nouns, such as CustomerInfo, OrderDetails, and ShippingStatus.
• BAdd the word "Salesforce" to the beginning of each action name to improve context for the large
• CUse a consistent naming convention by starting each action with the verb "Get".
• DUse additional related verbs, such as Find, Retrieve, or Identify.

• A
  5% (2)
• B
  3% (1)
• C
  92% (34)

Explanation

When naming actions for an AI agent, consistency is key to helping the Large Language Model (LLM) categorize and understand the available tools. Following a consistent naming convention, such as starting all retrieval actions with the verb "Get," allows the agent to more easily map user intent (e.g., "I need information about...") to the appropriate action. This reduces ambiguity during the reasoning phase of the agentic loop. Using inconsistent verbs like Find, Retrieve, or Identify (Option D) can confuse the model regarding which action is most appropriate for a given task. Removing verbs entirely (Option A) makes it harder for the model to distinguish between an action (doing something) and a data object (a thing). Adding "Salesforce" (Option B) is generally redundant as the agent's context is already within the Salesforce environment.

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