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PLAT-ADMN-201 · Question #69

PLAT-ADMN-201 Question #69: Real Exam Question with Answer & Explanation

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Submitted by cyberguy42· Apr 18, 2026Workflow/Process Automation

Question

A Platform Administrator is building an agent to help an ecommerce support team. The agent needs to call an action, named updateShippingAddress, that modifies a customer's shipping address in the system. Which set of Action Instructions should the administrator use for the updateShippingAddress action, according to best practices?

Options

  • A"Use this to update shipping information. It's used for any changes to a customer's address in the
  • B"This action updates the customer's shipping address. It is to be used when a user wants to
  • C"This action allows for the changing of a shipping address, and the goal is to make sure the
  • D"Updates the shipping address for a customer order. The goal of the action is to modify the

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Topics

#AI Agent Instructions#Action Best Practices#Einstein Bots#Process Automation
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