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PLAT-ADMN-201 · Question #18

A Platform Administrator at Cloud Kicks has a flow in production that is supposed to create new records. However, no new records are being created. What is causing the issue?

The correct answer is A. The flow is inactive. A flow must be in Active status to execute. When a flow is deactivated (inactive), it is completely disabled and will not run regardless of its trigger configuration or URL. This is the most direct and common cause of a flow 'in production' failing to create records. Option B…

Submitted by yaw92· Apr 18, 2026Workflow/Process Automation

Question

A Platform Administrator at Cloud Kicks has a flow in production that is supposed to create new records. However, no new records are being created. What is causing the issue?

Options

  • AThe flow is inactive.
  • BThe flow URL is deactivated.
  • CThe flow is Read Only.
  • DThe flow trigger is missing.

How the community answered

(48 responses)
  • A
    90% (43)
  • B
    6% (3)
  • C
    2% (1)
  • D
    2% (1)

Explanation

A flow must be in Active status to execute. When a flow is deactivated (inactive), it is completely disabled and will not run regardless of its trigger configuration or URL. This is the most direct and common cause of a flow 'in production' failing to create records. Option B (flow URL deactivated) is not a real Salesforce concept-URLs don't get independently deactivated from the flow. Option C (Read Only) describes the state of older, non-editable flow versions, not a runtime state that prevents execution. Option D (missing trigger) would be a configuration error caught during activation, not a runtime failure of a previously working production flow.

Topics

#Salesforce Flows#Process Automation#Flow Activation#Troubleshooting

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