PLAT-ADMN-201 · Question #116
A Platform Administrator at Cloud Kicks has a request from the finance team that all won opportunities over a certain value must be checked for accuracy before the deal can be considered fully…
The correct answer is D. Create an approval process with specific steps. An Approval Process is purpose-built for multi-step, sequenced sign-off workflows with entry criteria. The admin can define: an entry criteria (won opportunity over a certain value), Step 1 assigned to the seller's manager, and Step 2 assigned to the finance team member…
Question
Options
- ACreate a screen flow that runs anytime an opportunity is closed.
- BAdd a Lightning web component to the opportunity page to capture the details in an approval
- CCreate a quick action to send emails to both the manager and the finance team member.
- DCreate an approval process with specific steps.
How the community answered
(65 responses)- A3% (2)
- B9% (6)
- C15% (10)
- D72% (47)
Explanation
An Approval Process is purpose-built for multi-step, sequenced sign-off workflows with entry criteria. The admin can define: an entry criteria (won opportunity over a certain value), Step 1 assigned to the seller's manager, and Step 2 assigned to the finance team member - enforcing that the manager approves first before the finance member is notified. Flows (A) lack built-in approval routing logic. LWCs (B) would require custom development far beyond admin scope. Quick Actions (C) send emails but cannot enforce sequential approvals or block the record's progression.
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