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PL-900 · Question #332

A company plans to implement customer engagement apps in Dynamics 365 Customer Service. The company plans to deploy a portal that connects to Customer Service. Customers must be able to log in and…

The correct answer is C. Power Pages site. Dynamics 365 templates in Power Pages Power Pages now [October 2022] supports the creation of new sites using Dynamics 365 Power Pages templates empower citizen developers and pro-developers to launch business websites quickly and with confidence. Along with our existing…

Submitted by tunde_lagos· Apr 18, 2026

Question

A company plans to implement customer engagement apps in Dynamics 365 Customer Service. The company plans to deploy a portal that connects to Customer Service. Customers must be able to log in and access details about open cases. You need to identify the Microsoft Power Platform capability that provides the required functionality. Which solution should you use?

Options

  • ACanvas app
  • BModel-driven app
  • CPower Pages site

How the community answered

(42 responses)
  • A
    10% (4)
  • B
    19% (8)
  • C
    71% (30)

Explanation

Dynamics 365 templates in Power Pages Power Pages now [October 2022] supports the creation of new sites using Dynamics 365 Power Pages templates empower citizen developers and pro-developers to launch business websites quickly and with confidence. Along with our existing scheduling, registration, and site design templates, you can now create sites using templates that are supported by the Dynamics 365 applications. Use Dynamics 365 templates in any environment where Dynamics 365 applications are installed.

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