You are using Power Virtual Agents to create a chatbot for your Power Apps portal. You need the chatbot to start from the beginning of the conversation if user input is unrecognized. What should you…

The correct answer is C. Fallback topic. In Power Virtual Agents, the fallback topic is used to handle situations where the user input is not recognized by the chatbot. If the user input is not matched to any of the topics or questions in the chatbot, the fallback topic will be triggered, allowing you to configure a…

Submitted by paula_co· Apr 18, 2026Demonstrate the capabilities of Power Apps

Question

You are using Power Virtual Agents to create a chatbot for your Power Apps portal. You need the chatbot to start from the beginning of the conversation if user input is unrecognized. What should you configure?

Options

ATrigger
BError message
CFallback topic
DAt features

How the community answered

(45 responses)

A
4% (2)
B
2% (1)
C
93% (42)

Explanation

In Power Virtual Agents, the fallback topic is used to handle situations where the user input is not recognized by the chatbot. If the user input is not matched to any of the topics or questions in the chatbot, the fallback topic will be triggered, allowing you to configure a response or redirect the conversation to a different topic. This is why you should configure the fallback topic if you want the chatbot to start from the beginning of the conversation if the user input is unrecognized. https://learn.microsoft.com/en-us/power-virtual-agents/authoring-system-fallback-topic

Topics

#Power Virtual Agents#Chatbot configuration#Fallback topic#Error handling

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