PL-900 · Question #64
PL-900 Question #64: Real Exam Question with Answer & Explanation
The correct answer is D: Canvas app. A Canvas app in Power Apps is the ideal solution for creating custom, simplified screens tailored to specific business scenarios. Developers can design the exact layout and fields needed (customer name, phone number, etc.), and canvas apps are fully responsive and work across iOS
Question
A carpet cleaning company uses Dynamics 365 Sales. The process for entering customer information during onsite sales calls is very complicated. The company wants a simplified screen that allows salespeople to capture the customer name, phone number, and other information while speaking to the customer. You need to recommend a solution that works on various types of mobile devices. What should you recommend?
Options
- ACommon Data Service
- BMicrosoft Flow
- CAI Builder
- DCanvas app
- EPower BI
Explanation
A Canvas app in Power Apps is the ideal solution for creating custom, simplified screens tailored to specific business scenarios. Developers can design the exact layout and fields needed (customer name, phone number, etc.), and canvas apps are fully responsive and work across iOS, Android, and web browsers on any mobile device.
- A (Common Data Service) is a data storage platform (now Dataverse), not a UI solution.
- B (Microsoft Flow / Power Automate) is for automating workflows, not building user interfaces.
- C (AI Builder) adds AI capabilities (e.g., form processing, prediction) to apps - it does not create the simplified screen itself.
- D (Canvas app) is correct - it allows pixel-perfect, custom UI design optimized for mobile use cases.
- E (Power BI) is a data visualization/reporting tool, not suited for data entry screens.
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