PL-900 · Question #130
TPT Limited uses Dynamics 365 Sales and a web browser-based app named Sales-Hub. Which app users should install to access data from mobile devices?
The correct answer is B. Dynamics 365 for Phones. To access Dynamics 365 Sales and the Sales-Hub app from mobile devices, users should install the Dynamics 365 for Phones mobile application.
Question
Options
- ADynamics 365 Business Central
- BDynamics 365 for Phones
- CDynamics 365 Finance
- DDynamics 365 Remote Assist
How the community answered
(53 responses)- A4% (2)
- B94% (50)
- D2% (1)
Why each option
To access Dynamics 365 Sales and the Sales-Hub app from mobile devices, users should install the Dynamics 365 for Phones mobile application.
Dynamics 365 Business Central is a separate ERP application for small and mid-sized businesses, not a mobile client for Dynamics 365 Sales.
The 'Dynamics 365 for Phones' mobile app is specifically designed to provide mobile access to Dynamics 365 apps, including Dynamics 365 Sales and custom model-driven apps like Sales Hub, offering a tailored user experience for accessing data from mobile devices.
Dynamics 365 Finance is a separate ERP application focused on financial management, not a mobile client for Dynamics 365 Sales.
Dynamics 365 Remote Assist is an application for mixed reality remote collaboration, not for general access to Dynamics 365 Sales data.
Concept tested: Dynamics 365 mobile client apps
Source: https://learn.microsoft.com/en-us/dynamics365/customer-service/customer-service-mobile-app
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