A company uses Dynamics 365 Sales. Every time an opportunity is created, a Power Automate flow runs to email the opportunity to the sales manager. The sales manager leaves the company. You disable all

Question

Options

• AModify the flow and ensure that the correct manager's email is listed in the From field.
• BModify the flow and ensure that the correct manager's email is listed in the To field.
• CGrant the new sales manager access to the departed sales manager's inbox.
• DModify the flow and ensure that the flow prompts the user to type the correct email for the To field.
• ECreate a flow that automatically forwards opportunity emails to the new sales manager.

• A
  3% (1)
• B
  84% (27)
• D
  6% (2)
• E
  6% (2)

Explanation

The Power Automate flow already sends emails when opportunities are created; it just sends them to the wrong recipient. The correct fix is to open the flow and update the recipient email address in the 'To' field of the Send an Email action to the new sales manager's address. Changing the 'From' field (A) only affects the apparent sender, not the recipient. Granting access to the old inbox (C) is a workaround that does not fix the flow. Prompting users to type an email each time (D) eliminates automation. Creating a separate forwarding flow (E) is redundant when simply editing the existing flow solves the problem.

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