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PL-600 · Question #89

A company wants to add an interactive checklist to a Power Platform solution to ensure that salespeople are following the same steps when qualifying leads. You need to recommend a solution that will…

The correct answer is D. Business Process Flow. To add an interactive checklist for consistent lead qualification steps in a Power Platform solution, Business Process Flows are the recommended solution.

Submitted by klara.se· Apr 18, 2026Architect a solution

Question

A company wants to add an interactive checklist to a Power Platform solution to ensure that salespeople are following the same steps when qualifying leads. You need to recommend a solution that will incorporate this checklist. What should you recommend?

Options

  • AMicrosoft Customer Voice
  • BBusiness Process Modeler task guide
  • CDashboards
  • DBusiness Process Flow

How the community answered

(28 responses)
  • A
    11% (3)
  • B
    4% (1)
  • C
    7% (2)
  • D
    79% (22)

Why each option

To add an interactive checklist for consistent lead qualification steps in a Power Platform solution, Business Process Flows are the recommended solution.

AMicrosoft Customer Voice

Microsoft Customer Voice is primarily used for creating and sending surveys to gather customer feedback, not for internal process guidance or interactive checklists within a business application.

BBusiness Process Modeler task guide

A Business Process Modeler task guide in Dynamics 365 is used for documenting and generating task recordings for training or automation, not for an interactive, step-by-step user interface in a Power Platform solution.

CDashboards

Dashboards are used to visualize data and provide insights through charts and graphs, not to guide users through sequential business processes or act as an interactive checklist.

DBusiness Process FlowCorrect

Business Process Flows (BPFs) provide a guided experience that helps users follow a structured process by defining stages and steps that must be completed. This visual progression acts as an interactive checklist, ensuring salespeople consistently follow required steps when qualifying leads in a Power Platform solution.

Concept tested: Power Platform Business Process Flows for guided processes

Source: https://learn.microsoft.com/en-us/power-automate/business-process-flows-overview

Topics

#Business Process Flow#Guided Processes#User Experience#Lead Management

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