PL-600 Question #89: Real Exam Question with Answer & Explanation

Question

A company wants to add an interactive checklist to a Power Platform solution to ensure that salespeople are following the same steps when qualifying leads. You need to recommend a solution that will incorporate this checklist. What should you recommend?

Options

• AMicrosoft Customer Voice
• BBusiness Process Modeler task guide
• CDashboards
• DBusiness Process Flow

Explanation

To add an interactive checklist for consistent lead qualification steps in a Power Platform solution, Business Process Flows are the recommended solution.

Common mistakes.

• A. Microsoft Customer Voice is primarily used for creating and sending surveys to gather customer feedback, not for internal process guidance or interactive checklists within a business application.
• B. A Business Process Modeler task guide in Dynamics 365 is used for documenting and generating task recordings for training or automation, not for an interactive, step-by-step user interface in a Power Platform solution.
• C. Dashboards are used to visualize data and provide insights through charts and graphs, not to guide users through sequential business processes or act as an interactive checklist.

Concept tested. Power Platform Business Process Flows for guided processes

Reference. https://learn.microsoft.com/en-us/power-automate/business-process-flows-overview

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