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PL-100 · Question #21

You create a canvas app for technicians at a computer store. You assign technicians cases to work on. The technicians update cases at the end of customer site visit. The manager wants the…

The correct answer is B. Power Apps. The flow should use a 'Power Apps' trigger because the alert is initiated manually from within the canvas app by the technician at the moment a customer agrees to purchase a warranty. A Power Apps trigger allows the canvas app to call the flow directly using a button or other…

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Question

You create a canvas app for technicians at a computer store. You assign technicians cases to work on. The technicians update cases at the end of customer site visit. The manager wants the technicians to sell warranties to the customers. If a customer agrees to purchase a warranty, technicians use the canvas app to immediately alert the sales team, and then the technician records details about the warranty into the app. You need to create a flow to alert the sales team. Which type of trigger should you use?

Options

  • AFlow button for mobile
  • BPower Apps
  • COffice 365 Outlook
  • DCommon Data Service

How the community answered

(45 responses)
  • A
    4% (2)
  • B
    93% (42)
  • D
    2% (1)

Explanation

The flow should use a 'Power Apps' trigger because the alert is initiated manually from within the canvas app by the technician at the moment a customer agrees to purchase a warranty. A Power Apps trigger allows the canvas app to call the flow directly using a button or other action, passing relevant data to the flow which then sends the alert to the sales team. 'Flow button for mobile' (A) is a standalone trigger not embedded in a canvas app context. 'Office 365 Outlook' (C) would trigger based on email events, not an in-app action. 'Common Data Service' (D) triggers on data record changes, not on a user's explicit in-app action.

Topics

#Power Apps#Power Automate#Flow Triggers#Canvas Apps

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