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PK0-005 · Question #331

A fix that was not submitted to the CCB for approval was applied to an application. Although the change did not have negative consequences, the sponsors expressed concern to the project manager…

The correct answer is A. Meet with the team and highlight the importance of change management. Meeting with the team to emphasize the importance of following change management procedures is the best approach to prevent future unauthorized changes.

Basics of IT and governance

Question

A fix that was not submitted to the CCB for approval was applied to an application. Although the change did not have negative consequences, the sponsors expressed concern to the project manager. Which of the following should the project manager do first to prevent this situation from reoccurring?

Options

  • AMeet with the team and highlight the importance of change management.
  • BRoll back the process and submit a change request.
  • CDocument the event as a lesson learned.
  • DRemove the team member who bypassed the CCB process.

How the community answered

(30 responses)
  • A
    83% (25)
  • B
    3% (1)
  • C
    10% (3)
  • D
    3% (1)

Explanation

Meeting with the team to emphasize the importance of following change management procedures is the best approach to prevent future unauthorized changes.

Topics

#Change Management#Project Governance#Process Compliance#Project Manager Responsibilities

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