PHR Question #61: Real Exam Question with Answer & Explanation

The correct answer is B. Client. The HR Impact Model contains four components: Consultation, Catalyst, Programs and Processes, and Credibility. 'Client' is not among them.

Question

There are four components of the HR Impact Model, which affect how a HR Professional may operate within a given environment. Which one of the following is NOT a component of the HR Impact Model?

Options

AConsultation
BClient
CCatalyst
DPrograms and processes

Explanation

The HR Impact Model contains four components: Consultation, Catalyst, Programs and Processes, and Credibility. 'Client' is not among them.

Common mistakes.

A. Consultation is a legitimate component of the HR Impact Model, representing the advisory and guidance role HR plays with organizational leaders and stakeholders.
C. Catalyst is a legitimate component of the HR Impact Model, representing HR's role in initiating and driving organizational change and improvement.
D. Programs and Processes is a legitimate component of the HR Impact Model, representing the operational policies, procedures, and initiatives HR designs and delivers.

Concept tested. HR Impact Model four components

Reference. https://www.hrci.org/community/blogs-and-announcements/hr-leads-business-blog/hr-leads-business/2015/09/01/understanding-the-hr-impact-model

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