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PFMP · Question #337

Stakeholders are an integral part of the portfolio. The portfolio manager will work with the stakeholders to plan, execute and eventually deliver and close the portfolio. While developing the performa

The correct answer is C. Elicitation Techniques. Stakeholder sessions conducted to define KPIs and gather performance requirements are collectively referred to as Elicitation Techniques in portfolio management.

Portfolio Performance Management

Question

Stakeholders are an integral part of the portfolio. The portfolio manager will work with the stakeholders to plan, execute and eventually deliver and close the portfolio. While developing the performance management plan, the portfolio manager plans a series of sessions with key stakeholders to define Key Performance Indicators (KPIs). What are these sessions collectively referred to in a portfolio?

Options

  • ACapability and Capacity Analysis
  • BCommunication Methods
  • CElicitation Techniques
  • DCommunication Requirements Analysis

How the community answered

(29 responses)
  • A
    7% (2)
  • B
    3% (1)
  • C
    90% (26)

Why each option

Stakeholder sessions conducted to define KPIs and gather performance requirements are collectively referred to as Elicitation Techniques in portfolio management.

ACapability and Capacity Analysis

Capability and Capacity Analysis is a tool for assessing organizational ability to execute portfolio components, not a method for gathering stakeholder input on performance indicators.

BCommunication Methods

Communication Methods refer to the channels and formats used to distribute information to stakeholders, not the process of gathering requirements or defining KPIs from them.

CElicitation TechniquesCorrect

Elicitation Techniques are structured methods used to draw out information, requirements, and knowledge from stakeholders. Facilitated workshops, interviews, and focus sessions specifically designed to identify and define KPIs fall squarely under this category, as the portfolio manager is systematically extracting stakeholder knowledge to inform performance measurement frameworks.

DCommunication Requirements Analysis

Communication Requirements Analysis determines what information stakeholders need and in what format, not the process of eliciting KPI definitions and performance targets.

Concept tested: Elicitation techniques for KPI definition in portfolio management

Source: https://www.pmi.org/pmbok-guide-standards/foundational/standard-for-portfolio-management

Topics

#Elicitation Techniques#Stakeholder Engagement#Performance Management#KPI Definition

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