Pegasystems
PEGACSA72V1 · Question #10
PEGACSA72V1 Question #10: Real Exam Question with Answer & Explanation
Sign in or unlock PEGACSA72V1 to reveal the answer and full explanation for question #10. The question stem and answer options stay visible for context.
Question
A process includes standard and gold program levels. When the deadline has passed for gold level cases, the system transfers the case to the manager. Which two configurations would you make to the SLA to support this requirement? (Choose two.)
Options
- AAdd an advance flow action to the deadline.
- BAdd a transfer action to the deadline.
- CIncrease the urgency level for gold level cases.
- DUse a when condition test for gold level cases.
Unlock PEGACSA72V1 to see the answer
You've previewed enough free PEGACSA72V1 questions. Unlock PEGACSA72V1 for full answers, explanations, the timed quiz mode, progress tracking, and the master PDF. Question stem and options stay visible so you can still see what's on the exam.