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PEGACSA72V1 · Question #58

During a playback, you place a flow in draft mode to address which limitation?

The correct answer is D. Circumstance the service level using theProperty and Dateoption, and specify a start. sae2_71ml6_StudentGuide_20141114.pdf(p.204) A company establishes a deadline to respond to customer inquiries. During the month of June, an increase in customer inquiries lengthens the average response time per inquiry beyond the established deadline. To address the issue, the…

Process and Flow Design

Question

During a playback, you place a flow in draft mode to address which limitation?

Options

  • ACircumstance the process using theProperty and Dateoption, and specify a start date
  • BCircumstance the service level using theTemplateoption, and create a circumstance
  • CCircumstance the property used to record the due date for addressing the inquiry, and
  • DCircumstance the service level using theProperty and Dateoption, and specify a start

How the community answered

(31 responses)
  • A
    3% (1)
  • B
    10% (3)
  • C
    6% (2)
  • D
    81% (25)

Explanation

sae2_71ml6_StudentGuide_20141114.pdf(p.204) A company establishes a deadline to respond to customer inquiries. During the month of June, an increase in customer inquiries lengthens the average response time per inquiry beyond the established deadline. To address the issue, the company decides to lengthen the deadline until the end of August. How do you satisfy this requirement? and end date for the case creation date. definition with the start date and end datefor the extended deadline. specify a start date and end date for the extended deadline. date and end date for the extended deadline.

Topics

#draft mode#playback#service level circumstancing#flow configuration

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