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NCP-MCA · Question #156

After an application is no longer needed, a user puts in a ticket to delete the VM. The administrator finds the VM in Prism Central and deletes it, but then realize that it was a Self- Service…

The correct answer is B. Execute the Soft Delete action to ignore the provide substrate. When a VM managed by Self-Service (formerly Calm) is deleted manually from Prism Central, the associated application in Self-Service cannot be deleted using the standard delete action because the substrate is no longer present. In this scenario, the administrator should use the…

Monitor and Troubleshoot Automation

Question

After an application is no longer needed, a user puts in a ticket to delete the VM. The administrator finds the VM in Prism Central and deletes it, but then realize that it was a Self- Service (formerly Calm) managed VM. When the administrator attempts the application in Self-Service using the Delete action, it fails because the Substrate cannot be found. How would the administrator delete the application from management?

Options

  • AIn the Audit view of the application, click Retry
  • BExecute the Soft Delete action to ignore the provide substrate.
  • CExecute the Delete action again, the second run will ignore the error.
  • DThe platform Sync Service will remove the application.

How the community answered

(42 responses)
  • A
    10% (4)
  • B
    83% (35)
  • C
    2% (1)
  • D
    5% (2)

Explanation

When a VM managed by Self-Service (formerly Calm) is deleted manually from Prism Central, the associated application in Self-Service cannot be deleted using the standard delete action because the substrate is no longer present. In this scenario, the administrator should use the "Soft Delete" action in Self-Service, which will remove the application from management without requiring the substrate to be present.

Topics

#soft delete#substrate#application lifecycle#troubleshooting

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