A company recently rearranged some users' workspaces and moved several users to previously used workspaces. The network administrator receives a report that all of the users who were moved are…

The correct answer is B. Ports have an incorrect native VLAN. The most likely cause is that the switch ports were previously configured for a different VLAN than the one the users' computers are on. If the native VLAN on the port doesn't match the end device's VLAN, communication fails.

Submitted by hassan_iq· Mar 6, 2026Network Troubleshooting

Question

A company recently rearranged some users' workspaces and moved several users to previously used workspaces. The network administrator receives a report that all of the users who were moved are having connectivity issues. Which of the following is the MOST likely reason?

Options

APorts are error-disabled.
BPorts have an incorrect native VLAN.
CPorts are having an MDIX issue.
DPorts are trunk ports.

How the community answered

(64 responses)

A
5% (3)
B
59% (38)
C
23% (15)
D
13% (8)

Explanation

The most likely cause is that the switch ports were previously configured for a different VLAN than the one the users' computers are on. If the native VLAN on the port doesn't match the end device's VLAN, communication fails.

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