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N10-009 · Question #270

A network administrator is troubleshooting a connection between two switches that is experiencing intermittent errors. The administrator needs to determine which port on the remote switch the faulty…

The correct answer is B. LLDP run. The administrator needs to identify the specific port on a remote switch connected by a potentially faulty cable to a local switch.

Submitted by asante_acc· Mar 6, 2026Network Troubleshooting

Question

A network administrator is troubleshooting a connection between two switches that is experiencing intermittent errors. The administrator needs to determine which port on the remote switch the faulty cable is connected to. Which of the following is the best tool to use to identify the error?

Options

  • Atracert
  • BLLDP run
  • Cnmap
  • Dping

How the community answered

(43 responses)
  • A
    5% (2)
  • B
    81% (35)
  • C
    2% (1)
  • D
    12% (5)

Why each option

The administrator needs to identify the specific port on a remote switch connected by a potentially faulty cable to a local switch.

Atracert

Tracert (traceroute) identifies the path packets take across network hops but does not provide specific port information on directly connected switches.

BLLDP runCorrect

LLDP (Link Layer Discovery Protocol) is a vendor-neutral protocol that allows network devices to advertise their identity and capabilities, including port information, to directly connected devices. Running LLDP on one switch enables it to discover and display detailed information about the connected port on the *remote* switch, such as its interface name, which is crucial for locating the physical connection point of the faulty cable.

Cnmap

Nmap is a network scanner used for host discovery and service enumeration on a network, not for identifying physical port connections between switches.

Dping

Ping verifies basic IP connectivity to a device but does not provide information about the specific physical port a device is connected to on a switch.

Concept tested: Link Layer Discovery Protocol (LLDP) for neighbor discovery

Source: https://www.cisco.com/c/en/us/td/docs/ios-xml/ios/cether/configuration/15-mt/ce-15-mt-book/ce-lldp.html

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