N10-009 · Question #271
Which of the following is a difference between EOL and EOS?
The correct answer is A. EOL discontinues the product but may offer support. The question asks for a key distinction between a product's End-of-Life (EOL) status and its End-of-Support (EOS) status.
Question
Which of the following is a difference between EOL and EOS?
Options
- AEOL discontinues the product but may offer support.
- BEOS replaces free support with a subscription model.
- CEOS only applies to physical products.
- DEOL still guarantees warranty service.
How the community answered
(37 responses)- A92% (34)
- B5% (2)
- D3% (1)
Why each option
The question asks for a key distinction between a product's End-of-Life (EOL) status and its End-of-Support (EOS) status.
End-of-Life (EOL) typically signifies that a manufacturer has decided to cease future development and sales of a product, but existing customers may still receive support, updates, or maintenance for a defined period. In contrast, End-of-Support (EOS) means that the manufacturer will no longer provide any form of support, including bug fixes, security patches, or technical assistance, for the product.
EOS marks the complete cessation of support, not a transition from free support to a subscription model, which might occur earlier in the product lifecycle.
EOS applies to both physical products (hardware) and software products, as both require ongoing maintenance and support.
EOL does not guarantee indefinite warranty service; warranty periods are typically time-limited and often expire before or around the EOL date, meaning warranty coverage is not necessarily assured after a product reaches EOL.
Concept tested: End-of-Life (EOL) vs. End-of-Support (EOS)
Source: https://www.cisco.com/c/en/us/products/collateral/ios-nx-os-software/network-virtualization/eos-eol-policy.html
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