N10-005 · Question #942
A user reports that they keep getting disconnected on the wireless network. After further investigation, the technician confirms that this occurs only in that user's office. Which of the following…
The correct answer is D. Interference. Because the issue is isolated to one specific physical location (the user's office), RF interference is the most likely cause. Sources of interference include microwave ovens, cordless phones, Bluetooth devices, neighboring Wi-Fi networks on overlapping channels, or physical…
Question
A user reports that they keep getting disconnected on the wireless network. After further investigation, the technician confirms that this occurs only in that user's office. Which of the following would MOST likely cause them to lose their connection?
Options
- AEncryption type
- BDisabled wireless adapter
- CSSID mismatch
- DInterference
How the community answered
(42 responses)- B2% (1)
- C2% (1)
- D95% (40)
Explanation
Because the issue is isolated to one specific physical location (the user's office), RF interference is the most likely cause. Sources of interference include microwave ovens, cordless phones, Bluetooth devices, neighboring Wi-Fi networks on overlapping channels, or physical obstructions. These environmental factors are location-specific, which explains why only that user experiences the problem. Encryption type mismatches and SSID mismatches would prevent connection entirely rather than cause intermittent drops. A disabled wireless adapter would result in no connectivity at all, not repeated disconnections.
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