CompTIA
N10-005 · Question #881
N10-005 Question #881: Real Exam Question with Answer & Explanation
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Question
A user reports lack of network connectivity on their desktop. Which of the following is the FIRST step of the network troubleshooting methodology that the technician should perform?
Options
- AEstablish a plan of action to resolve the problem.
- BEstablish a theory of probable cause by questioning the obvious.
- CTest the theory to determine the cause.
- DQuestion the user to determine if anything has changed.
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