A technician is troubleshooting a network camera. The technician restarted the modem and now the camera is no longer available from a mobile device. Which of the following has MOST likely occurred?

Question

Options

• AThe public IP address of the network has changed.
• BThe camera has received a new firmware update.
• CThe camera's secure shell has been disabled.
• DThe router has changed the IP of the mobile device.

• A
  82% (14)
• B
  6% (1)
• C
  12% (2)

Explanation

When accessing a network camera remotely from a mobile device, the mobile app or user connects to the camera using the network's public IP address (the IP assigned to the modem/router by the ISP). Most residential and small business ISP connections use dynamic IP addressing - each time the modem reconnects, it may receive a different public IP from the ISP. Restarting the modem triggers a new DHCP lease from the ISP, which often results in a new public IP. The mobile device then tries to connect to the old (now incorrect) IP address and fails. A firmware update (B) is unrelated to a modem restart. SSH being disabled (C) would affect a specific access method, not general remote availability. The router changing the mobile device's IP (D) is irrelevant since the mobile device is on an external network.

No community discussion yet for this question.