CompTIA
N10-005 · Question #758
N10-005 Question #758: Real Exam Question with Answer & Explanation
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Network troubleshooting
Question
A technician is troubleshooting a printing issue where some users in an office are unable to print. Which of the following should be the FIRST step in troubleshooting this issue?
Options
- AReboot each of the workstations
- BAsk users if anything changed in their environment recently
- CAdvise users to move to a different office
- DPower cycle the printer
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Topics
#troubleshooting methodology#information gathering#printing issues#help desk