N10-005 · Question #611
Tenants access multiple wireless networks in a building. Users report intermittent connectivity. Which of the following is the MOST likely cause of the problem?
The correct answer is A. The channels are overlapping with other wireless networks and should be changed. In a building with multiple wireless networks (from different tenants or organizations), overlapping Wi-Fi channels cause radio frequency (RF) interference. In the 2.4 GHz band, only channels 1, 6, and 11 are non-overlapping; if neighboring networks use adjacent channels (e.g…
Question
Tenants access multiple wireless networks in a building. Users report intermittent connectivity. Which of the following is the MOST likely cause of the problem?
Options
- AThe channels are overlapping with other wireless networks and should be changed.
- BThe SSIDs are incompatible and should be renamed.
- CThe users have incompatible wireless network cards and should upgrade.
- DThe default idle period for logoff is too short and should be changed to a longer limit.
How the community answered
(37 responses)- A84% (31)
- B11% (4)
- C3% (1)
- D3% (1)
Explanation
In a building with multiple wireless networks (from different tenants or organizations), overlapping Wi-Fi channels cause radio frequency (RF) interference. In the 2.4 GHz band, only channels 1, 6, and 11 are non-overlapping; if neighboring networks use adjacent channels (e.g., 1, 2, 3), their signals interfere and cause intermittent drops. The fix is to configure each network to use non-overlapping channels. SSID naming has no effect on connectivity. Network cards rarely cause building-wide intermittent issues across multiple users. The idle timeout logoff setting is a session management feature unrelated to RF interference.
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