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N10-005 · Question #498

N10-005 Question #498: Real Exam Question with Answer & Explanation

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Question

A technician, Joe, visits a site that has reported a network down emergency. He immediately reboots the switches and the router since the network is down. Which of the following network troubleshooting methodology steps should Joe have performed FIRST?

Options

  • ADetermine if anything has changed
  • BOnce a theory is confirmed determine the next step is to resolve the problem
  • CImplement the solution or escalate as necessary
  • DQuestion the obvious

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