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N10-005 · Question #401

A user is trying to connect to the wireless network in the office but is unable to establish a consistent connection. The computer alternates connecting between several similarly configured access…

The correct answer is A. Adjust the signal strength of the access points with minimal coverage overlap. Reducing coverage overlap between access points eliminates roaming ambiguity, preventing clients from continuously switching between APs with equally strong signals.

Network troubleshooting

Question

A user is trying to connect to the wireless network in the office but is unable to establish a consistent connection. The computer alternates connecting between several similarly configured access points. Which of the following would be the BEST way to address this issues?

Options

  • AAdjust the signal strength of the access points with minimal coverage overlap.
  • BIncrease the pool in each of the access points to avoid running out of IPs.
  • CConfigure each access point to use a different method of encryption than the others.
  • DReconfigure each of the access points so that they broadcast different SSIDs.

How the community answered

(26 responses)
  • A
    73% (19)
  • B
    4% (1)
  • C
    8% (2)
  • D
    15% (4)

Why each option

Reducing coverage overlap between access points eliminates roaming ambiguity, preventing clients from continuously switching between APs with equally strong signals.

AAdjust the signal strength of the access points with minimal coverage overlap.Correct

When multiple access points have overlapping coverage areas with similar signal strengths, client devices may continuously reassociate between them (roaming loop). Adjusting transmit power to minimize overlap ensures each AP has a distinct coverage zone, so clients associate with one AP and maintain a stable connection.

BIncrease the pool in each of the access points to avoid running out of IPs.

DHCP pool size affects the number of available IP leases and is unrelated to a client alternating between access points on the same network.

CConfigure each access point to use a different method of encryption than the others.

Using different encryption methods per AP would create incompatible security configurations, preventing clients from roaming at all rather than fixing inconsistent roaming.

DReconfigure each of the access points so that they broadcast different SSIDs.

Assigning different SSIDs per AP would require users to manually select a network and would eliminate seamless roaming rather than correcting the instability.

Concept tested: Wireless access point coverage overlap and roaming stability

Source: https://www.cisco.com/c/en/us/support/docs/wireless/4100-series-wireless-lan-controllers/81063-roam-faq.html

Topics

#wireless roaming#RF coverage overlap#access point design#signal strength

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