CompTIA
N10-005 · Question #276
After a technician has identified the problem and its impact, which of the following steps should be performed NEXT?
The correct answer is C. Establish a theory of probable cause. By sorting out the probable causes and establishing a theorey on them he will come to know wheather it is right cause or not.
Network troubleshooting
Question
After a technician has identified the problem and its impact, which of the following steps should be performed NEXT?
Options
- AImplement preventative measures.
- BEstablish a plan of action to resolve the problem.
- CEstablish a theory of probable cause.
- DImplement the solution or escalate as necessary.
How the community answered
(31 responses)- A6% (2)
- B3% (1)
- C87% (27)
- D3% (1)
Explanation
By sorting out the probable causes and establishing a theorey on them he will come to know wheather it is right cause or not.
Topics
#troubleshooting methodology#CompTIA steps#problem identification#theory of cause
Community Discussion
No community discussion yet for this question.