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MS-721 · Question #112

Drag and Drop Question You have a Teams Phone deployment for a company. The company uses Teams Rooms on Windows. The manager of the company wants to be able to view diagnostic data related to…

The correct answer is Access the Teams Devices section in the Teams admin center.; Access the Teams Rooms on Windows subsection.; Select Edit Settings.; Turn on Send logs with feedback. This question tests knowledge of the Microsoft Teams admin center navigation path required to enable diagnostic log collection on a Teams Rooms on Windows device experiencing audio/video issues.

Maintain and troubleshoot collaboration communications systems

Question

Drag and Drop Question You have a Teams Phone deployment for a company. The company uses Teams Rooms on Windows. The manager of the company wants to be able to view diagnostic data related to meetings conducted on one of the Teams Rooms devices. This is because the meetings' organizer is experiencing voice lag and their video does not show for all attendees. You need to fulfill the manager's request. Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of possible actions to the answer area and arrange them in the correct order. Answer:

Exhibit

MS-721 question #112 exhibit

Answer Area

Drag items

Access the Health status field.Access the Teams Rooms on Windows subsection.Select Edit Settings.Access the Teams Devices section in the Teams admin center.Turn on Send logs with feedback.Turn on Email address for logs and feedback.

Correct arrangement

  • Access the Teams Devices section in the Teams admin center.
  • Access the Teams Rooms on Windows subsection.
  • Select Edit Settings.
  • Turn on Send logs with feedback.

Explanation

This question tests knowledge of the Microsoft Teams admin center navigation path required to enable diagnostic log collection on a Teams Rooms on Windows device experiencing audio/video issues.

Approach. The correct sequence follows the exact navigation path in the Teams admin center to configure a Teams Rooms device for diagnostic data collection. You start in 'Teams Devices' (the top-level section), drill into the 'Teams Rooms on Windows' subsection to locate the specific device, select 'Edit Settings' to access its configuration, and then enable 'Send logs with feedback' - which is the specific toggle that allows diagnostic telemetry (audio/video quality logs) to be collected and transmitted. This directly addresses the voice lag and video visibility issues by ensuring logs are sent when problems occur. 'Turn on Email address for logs and feedback' is a supplementary option, not a required step in the core diagnostic enablement flow. 'Access the Health status field' is a read-only status view, not a configuration action, so it does not fulfill the requirement to enable diagnostic data collection.

Concept tested. Navigating the Microsoft Teams admin center to configure diagnostic log collection (Send logs with feedback) on Teams Rooms on Windows devices for troubleshooting meeting quality issues such as audio lag and video rendering failures.

Reference. Microsoft Learn - Manage Teams Rooms devices with Teams admin center: https://learn.microsoft.com/en-us/microsoftteams/rooms/rooms-manage

Topics

#Teams Rooms#Meeting diagnostics#Call analytics#Troubleshooting

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