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MS-700 · Question #267

You have a Teams Phone deployment that contains a resource account named Resource1 and an auto attendant named Attendant1. You plan to use Resource1 to provide call answering functionality for…

The correct answer is B. From Resource accounts in the Microsoft Teams admin center, select Resource1, and then select Assign/unassign. To ensure a Teams Phone resource account used for an auto attendant has a designated phone number, the "Assign/unassign" option for that resource account must be used in the Microsoft Teams admin center.

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Question

You have a Teams Phone deployment that contains a resource account named Resource1 and an auto attendant named Attendant1. You plan to use Resource1 to provide call answering functionality for Attendant1. You need to ensure that Resource1 has a designated phone number. What should you do?

Options

  • AFrom Active users in the Microsoft 365 admin center, select Resource1, and then select Devices.
  • BFrom Resource accounts in the Microsoft Teams admin center, select Resource1, and then select Assign/unassign.
  • CFrom Active users in the Microsoft 365 admin center, select Resource1, and then select Manage contact information.
  • DFrom Resource accounts in the Microsoft Teams admin center, select Add.

How the community answered

(60 responses)
  • A
    17% (10)
  • B
    73% (44)
  • C
    7% (4)
  • D
    3% (2)

Why each option

To ensure a Teams Phone resource account used for an auto attendant has a designated phone number, the "Assign/unassign" option for that resource account must be used in the Microsoft Teams admin center.

AFrom Active users in the Microsoft 365 admin center, select Resource1, and then select Devices.

The Devices section for an active user in the Microsoft 365 admin center is not where phone numbers are assigned to Teams Phone resource accounts.

BFrom Resource accounts in the Microsoft Teams admin center, select Resource1, and then select Assign/unassign.Correct

In the Microsoft Teams admin center, navigating to "Resource accounts," selecting the specific resource account (Resource1), and then choosing "Assign/unassign" is the correct method to associate a phone number with that resource account. This phone number is essential for the auto attendant to receive inbound calls.

CFrom Active users in the Microsoft 365 admin center, select Resource1, and then select Manage contact information.

Managing contact information for an active user in the Microsoft 365 admin center is for general user contact details, not for assigning phone numbers to Teams Phone resource accounts.

DFrom Resource accounts in the Microsoft Teams admin center, select Add.

The "Add" option for resource accounts creates a new resource account but does not assign a phone number to an existing one.

Concept tested: Teams Phone resource account number assignment

Source: https://learn.microsoft.com/en-us/microsoftteams/manage-resource-accounts

Topics

#Teams Phone System#Resource accounts#Auto Attendants#Phone number assignment

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