MS-700 Question #233: Real Exam Question with Answer & Explanation

Question

You have a Microsoft 365 E5 subscription that includes Teams. You plan to deploy a common area Teams device named Device1 to a reception area. Device1 must autodial a preconfigured number when the phone handset is picked up and restrict searching the company directory. Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Explanation

This question tests knowledge of deploying and configuring a Microsoft Teams Common Area Phone with hotline (autodial) and directory restriction policies. It requires understanding the correct sequence of licensing, policy creation, and policy assignment in Teams Admin Center.

Approach. The correct three-step sequence is: (1) Create a Common Area Phone account in the Teams Admin Center and assign a Microsoft Teams Shared Devices (formerly Common Area Phone) license to it - this is required before any phone features can be configured. (2) Create a new Teams IP Phone Policy (or Calling Policy) with the Hotline feature enabled and a preconfigured target number - this enables the handset-pickup autodial behavior - and also configure the policy to disable directory search (set AllowOrganizationTab or equivalent to false to restrict searching the company directory). (3) Assign that policy to Device1 (the common area phone account) so the restrictions and autodial behavior take effect. The sequence matters: you cannot assign a policy to an unlicensed account, and the policy must exist before it can be assigned.

Concept tested. Microsoft Teams Common Area Phone (Shared Devices) deployment: licensing with the Teams Shared Devices license, configuring Teams IP Phone Policy for the Hotline/autodial feature, and applying Calling Policy restrictions (directory search) - all applied in the correct administrative sequence via Teams Admin Center and/or PowerShell (New-CsTeamsIPPhonePolicy / Set-CsTeamsCallingPolicy).

Reference. Microsoft Learn – Set up common area phones for Microsoft Teams: https://learn.microsoft.com/en-us/microsoftteams/set-up-common-area-phones

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