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MS-700 · Question #114

Your company uses Microsoft Teams and has an auto attendant named AA1. A user named User1 has a phone number of 613-555-1234. You need to assign the phone number to AA1. Which three actions should…

The correct sequence of actions is: 1. Unassign the phone number from User1. 2. Create a new case and set Case Type to Inventory type change - change inventory type of my phone number(s). 3. Assign the phone number to AA1. Explanation: To convert the user number to service…

Manage meetings and calling

Question

Your company uses Microsoft Teams and has an auto attendant named AA1. A user named User1 has a phone number of 613-555-1234. You need to assign the phone number to AA1. Which three actions should you perform in sequence in the Microsoft Teams admin center? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order. Available Actions:
  • Assign the phone number to AA1
  • Unassign the phone number from User1
  • Create a new case and set Case Type to Inventory type change - change inventory type of my phone number(s)
  • Order a new phone number
  • Release the phone number

Exhibit

MS-700 question #114 exhibit

Explanation

The correct sequence of actions is:

  1. Unassign the phone number from User1.
  2. Create a new case and set Case Type to Inventory type change - change inventory type of my phone number(s).
  3. Assign the phone number to AA1.

Explanation: To convert the user number to service number, the key steps are as below:

  1. Go to TAC > Voice > Phone numbers.
  2. Create a new case.
  3. In case type, select 'Inventory type change - change inventory type of my phone number(s)'.
  4. Then, in 'Connect to' field, select 'service number'. Once the case is actioned, the user number will appear as a service number and then it can be assigned to AA.

Topics

#Phone Number Management#Auto Attendant#Teams Admin Center#Calling Configuration

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