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MS-700 · Question #106

You have a Microsoft 365 subscription that uses Microsoft Teams and contains a user named User1. User1 has a Windows 10 device that has the Teams desktop client installed. The Teams desktop client…

The correct answer is C. From the Settings app, modify the Notifications & Actions settings. If a user is not receiving Teams alerts on their Windows 10 device despite correct Teams client settings, the issue likely lies with the operating system's notification configuration. You should adjust the Notifications & Actions settings in the Windows 10 Settings app.

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Question

You have a Microsoft 365 subscription that uses Microsoft Teams and contains a user named User1. User1 has a Windows 10 device that has the Teams desktop client installed. The Teams desktop client has the notification settings shown in the following exhibit. User1 reports that he does NOT receive alerts for Teams activities on his device. What should you do to ensure that User1 receives Teams alerts?

Exhibit

MS-700 question #106 exhibit

Options

  • AFrom the Settings app, modify the Focus assist settings.
  • BFrom the Microsoft Teams client change Teams and channels notifications to All activity.
  • CFrom the Settings app, modify the Notifications & Actions settings.
  • DFrom the Microsoft Teams admin center, modify the Messaging policies settings.

How the community answered

(13 responses)
  • A
    15% (2)
  • B
    8% (1)
  • C
    69% (9)
  • D
    8% (1)

Why each option

If a user is not receiving Teams alerts on their Windows 10 device despite correct Teams client settings, the issue likely lies with the operating system's notification configuration. You should adjust the Notifications & Actions settings in the Windows 10 Settings app.

AFrom the Settings app, modify the Focus assist settings.

Focus assist (formerly Quiet hours) temporarily suppresses notifications, but it wouldn't prevent all alerts indefinitely, and modifying it isn't the primary solution if notifications are generally blocked.

BFrom the Microsoft Teams client change Teams and channels notifications to All activity.

The exhibit implies that the Teams client notification settings are already configured to receive alerts, so changing them to 'All activity' again wouldn't address an OS-level block.

CFrom the Settings app, modify the Notifications & Actions settings.Correct

Even if Teams client notification settings are configured correctly, Windows 10's operating system-level Notifications & Actions settings can override or block app notifications. If Teams is not allowed to show notifications at the OS level, or if its notification banners/sounds are disabled there, User1 will not receive alerts. Modifying these settings to allow Teams notifications will ensure alerts are received.

DFrom the Microsoft Teams admin center, modify the Messaging policies settings.

Messaging policies in the Teams admin center control features like chat, emojis, and message deletion, not whether the Windows operating system displays notifications for the Teams client.

Concept tested: Windows 10 Notifications & Actions for Teams alerts

Source: https://support.microsoft.com/en-us/windows/change-notification-settings-in-windows-10-b5399587-c866-4d2a-8874-1216dd537877

Topics

#Teams client#Windows 10 notifications#Troubleshooting#User experience

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