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MS-102 · Question #16

You have a Microsoft 365 subscription. You view the Service health Overview as shown in the following exhibit. You need to ensure that a user named User1 can view the advisories to investigate…

The correct answer is C. Service Support Administrator. Service Support Admin - Assign the Service Support admin role as an additional role to admins or users who need to do the following in addition to their usual admin role: - Open and manage service requests - View and share message center posts - Monitor service health…

Submitted by kevin_r· Apr 18, 2026Deploy and manage a Microsoft 365 tenant

Question

You have a Microsoft 365 subscription. You view the Service health Overview as shown in the following exhibit. You need to ensure that a user named User1 can view the advisories to investigate service health issues. Which role should you assign to User1?

Exhibit

MS-102 question #16 exhibit

Options

  • AMessage Center Reader
  • BReports Reader
  • CService Support Administrator
  • DCompliance Administrator

How the community answered

(24 responses)
  • A
    4% (1)
  • C
    96% (23)

Explanation

Service Support Admin - Assign the Service Support admin role as an additional role to admins or users who need to do the following in addition to their usual admin role: - Open and manage service requests - View and share message center posts - Monitor service health https://learn.microsoft.com/en-us/microsoft-365/admin/add-users/about-admin-roles?view=o365- worldwide#commonly-used-microsoft-365-admin-center-roles

Topics

#Microsoft 365 Admin Roles#Service Health#Role-Based Access Control#Tenant Administration

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