You have a Microsoft 365 E5 subscription. You need to create a mail-enabled contact. Which portal should you use?

The correct answer is D. the Exchange admin center. Mail-enabled contacts are Exchange objects that represent external email addresses within your organization's address book. They are created and managed in the Exchange admin center (EAC), not in Entra (which handles identity/directory objects), Intune (which handles device…

Submitted by tom_us· Apr 18, 2026Deploy and manage a Microsoft 365 tenant

Question

Options

Athe Microsoft Entra admin center
Bthe Intune admin center
Cthe Microsoft Purview compliance portal
Dthe Exchange admin center

How the community answered

(36 responses)

A
3% (1)
C
3% (1)
D
94% (34)

Explanation

Mail-enabled contacts are Exchange objects that represent external email addresses within your organization's address book. They are created and managed in the Exchange admin center (EAC), not in Entra (which handles identity/directory objects), Intune (which handles device management), or Purview (which handles compliance and data governance). The Exchange admin center is the correct portal for all mail-related recipient management tasks including contacts, distribution groups, and shared mailboxes.

Topics

#Mail-enabled contacts#Exchange Online administration#Admin portals

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