Microsoft
MB2-713 · Question #28
You have an existing customer named customer1. You have a new add-on product for an existing product that you sell. You want to offer the add-on product to a customer who has purchased the existing…
The correct answer is B. Create a new opportunity record for the new offering. See the full explanation below for the reasoning.
Question
You have an existing customer named customer1. You have a new add-on product for an existing product that you sell. You want to offer the add-on product to a customer who has purchased the existing product already. You need to track the sales initiative in Dynamics CRM. What should you do?
Options
- AUpdate the original opportunity record.
- BCreate a new opportunity record for the new offering.
- CCreate a sub-account for the new offering.
- DReopen the original opportunity record.
How the community answered
(44 responses)- A5% (2)
- B84% (37)
- C2% (1)
- D9% (4)
Community Discussion
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