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Microsoft

MB2-704 · Question #59

You configure a connection to Microsoft Social Listening but cannot see social insights data in Microsoft Dynamics CRM. What should you do to make social insights visible in Dynamics CRM?

The correct answer is B. Configure social listening search topics and visuals. See the full explanation below for the reasoning.

Question

You configure a connection to Microsoft Social Listening but cannot see social insights data in Microsoft Dynamics CRM. What should you do to make social insights visible in Dynamics CRM?

Options

  • AEnsure that each of your social listening search topics are assigned a category.
  • BConfigure social listening search topics and visuals.
  • CIn system settings, change the default setting for the Disable Social Engagement option.
  • DSelect the Reset Social Insights option to refresh the social insights data.

How the community answered

(23 responses)
  • A
    13% (3)
  • B
    78% (18)
  • C
    4% (1)
  • D
    4% (1)

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