Microsoft
MB2-704 · Question #33
You need to specify the number of support hours a customer will receive. What should you create?
The correct answer is C. An entitlement. See the full explanation below for the reasoning.
Question
You need to specify the number of support hours a customer will receive. What should you create?
Options
- AA service activity
- BA service level agreement (SLA)
- CAn entitlement
- DA contract template
How the community answered
(28 responses)- A4% (1)
- B11% (3)
- C82% (23)
- D4% (1)
Community Discussion
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