MicrosoftMicrosoft
MB-910 · Question #142
MB-910 Question #142: Real Exam Question with Answer & Explanation
Sign in or unlock MB-910 to reveal the answer and full explanation for question #142. The question stem and answer options stay visible for context.
Submitted by kavita_s· Apr 18, 2026Explore core capabilities of customer engagement apps
Question
A company uses Dynamics 365 Sales and Dynamics 365 Customer Service. The management team wants to understand the benefits of the Dynamics 365 App for Outlook. You need to explain the available features. Which two features should you explain? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
Options
- ATrack an email from Outlook to an existing sales order in Dynamics 365 Sales.
- BCreate a Dynamics 365 email template.
- CSynchronize an appointment created in Dynamics 365 Sales to Outlook.
- DSynchronize a custom field in the contact table to a user-defined field in Outlook.
Unlock MB-910 to see the answer
You've previewed enough free MB-910 questions. Unlock MB-910 for full answers, explanations, the timed quiz mode, progress tracking, and the master PDF. Question stem and options stay visible so you can still see what's on the exam.
Topics
#Dynamics 365 App for Outlook#Email tracking#Activity synchronization#Customer engagement integration