Microsoft
MB-330 · Question #161
A customer acquires a new portable home radio from your company and is unhappy with the product. The customer wants to return it, so your sales department has to create a return order for the…
The correct answer is A. Enter the return reason code. C. Enter the site/warehouse. D. Enter the customer account. You've hit your limit · resets 4am (America/New_York)
Implement and manage supply chain processes
Question
A customer acquires a new portable home radio from your company and is unhappy with the product. The customer wants to return it, so your sales department has to create a return order for the product. The policy dictates that: - The customer has to return the product within seven days after the return order is created. - The reason why the customer wants to return the product should be registered. You need to determine which information should be included in the return order. Which three actions should you perform? Each correct answer presents part of the solution.
Options
- AEnter the return reason code.
- BEnter the deadline as the current date plus seven days in the New Return Order dialog.
- CEnter the site/warehouse.
- DEnter the customer account.
- EEnter the return material authorization (RMA) number.
- FEnter a value of 7 for the Sales default values period of validity.
How the community answered
(62 responses)- A79% (49)
- B2% (1)
- E6% (4)
- F13% (8)
Explanation
You've hit your limit · resets 4am (America/New_York)
Topics
#return orders#return reason code#RMA#sales order management
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