Case Study 4 - Adtum Corp Background First Up Consultants is a global engineering and consulting organization based in Atlanta. The organization assists customers with various implementation…
Revenue Recognition Revenue Types - D365 Finance Context In Dynamics 365 Finance Revenue Recognition, revenue types classify elements within multi-element arrangements to determine how and when revenue is allocated and recognized. The three types are: | Type | Meaning |…
Implement accounts receivable, credit, collections, and subscription billing
Question
Case Study 4 - Adtum Corp Background First Up Consultants is a global engineering and consulting organization based in Atlanta. The organization assists customers with various implementation projects. The organization provides both consulting services and custom software development. First Up Consultants was recently acquired by a Canadian engineering firm that uses Dynamics 365 Finance. The firm requires First Up Consultants to transition to the solution by 2022. First Up Consultants employs consultants that travel globally, which requires extensive expense management capabilities. First Up Consultants offers software as a service (SaaS) products to customers by using monthly and quarterly subscriptions. Current environment Travel and expense The company is currently in Phase 2 of their Dynamics 365 Finance implementation. Consultants submit all travel receipts by using inter-office mail to the team admin for processing, but First Up Consultants wants to modernize this experience Expense reports are manually approved and signed by the employee's manager. Finance First Up Consultants operates on a 4-5-4 calendar. Accounting tor revenue has been difficult with the SaaS offerings. This has led to implementing Dynamics 365 Finance Revenue recognition. Revenue recognition has been live for 3 months. Adatum Corporation pays quarterly for use of the First Up Consultants web design application, starting from the day of use. Fourth Coffee pays monthly for use of the First Up Consultants photograph editing application with a contract starting August 1 and payment starting September 1. Adventure Works Cycles pays per use of the First Up Consultant video platform. A blocking rule is set up to prevent a sales order from processing if a customer exceeds a credit limit. Customer credit is set up at the account level for VanArsdel, Ltd. Tailspin Toys is owned by Wingtip Toys. The companies have a credit limit of $60.000 and $100,000, respectively. Revenue allocation The company reports the following revenue allocation percentages: Tax VAT tax recovery is required for eligible international business trip expenses. Bank reconciliation is manual and performed by using monthly mailed account statements. The company collects sales taxes from the following states: Requirements Travel and expense - First Up Consultants requires that employees start using corporate cards for all travel expenses. - All expenses over $50 require a receipt. - Beer cannot be expensed. - Employees may use the corporate card for personal expenses during work travel, but expenses must be categorized correctly. - Client entertainment expenses totaling more than $250 must be audited. - Employees require a mobile expense experience. - Expense report entries must be validated when a transaction line is entered. - Employees require the ability to capture receipts by using a mobile device. - First Up Consultants requires the ability to reimburse employees in their paychecks for expenses incurred on personal cards. Financials - A virtual thirteenth month is required for year-end transactions. - Each day, a validation file must go to First Up Consultants bank detailing all vendor checks paid. - Except fees, all matched transactions must clear automatically during bank reconciliation. - The accounts payable team must verify expense reports prior to posting. - Only payables are allowed to be posted to a prior period up to seven days into the new period. Issues - User1 installed the Expense Management Service add-in and implemented the auto-match and create expense from receipt features but the receipt images do not match the corporate card transactions. - Employee1 submits an expense report for a business trip to Europe, but the report is not visible on the expense tax recovery page. - Employees provided feedback that the system lets them know of an expense report policy violation only after the entire expense report is submitted. - Members of the finance department observe sales orders that posted into a closed period. - The finance team observed that for sales order invoice 1234, the price incorrectly posts to a revenue account when it should be deferring. - Employee2 purchased supplies for a holiday party and needs to be reimbursed. - A customer orders software licenses for the offices in Tennessee and Alabama. - Expense reports for unapproved items are posting. - VanArsdel, Ltd. exceeded its credit limit but the sales order was processed. - Tailspin Toys purchases $70,000 in custom software development. Question Drag and Drop Question You need to configure revenue recognition. Which revenue type is associated with the line of business? To answer, drag the appropriate revenue types to the correct lines of business. Each revenue type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point. Answer:
Exhibit
Answer Area
Drag items
EssentialNon-essentialPost contract support (PCS)
Explanation
Revenue Recognition Revenue Types - D365 Finance
Context
In Dynamics 365 Finance Revenue Recognition, revenue types classify elements within multi-element arrangements to determine how and when revenue is allocated and recognized. The three types are:
Type
Meaning
Essential
The core deliverable the customer primarily pays for
Non-essential
Optional add-ons with standalone value, not critical to the core
Post Contract Support (PCS)
Ongoing subscription/support delivered over the contract period
Correct Mapping
Line of Business
Customer
Billing Model
Revenue Type
Web design application
Adatum Corporation
Quarterly subscription
Post Contract Support (PCS)
Photograph editing application
Fourth Coffee
Monthly subscription
Post Contract Support (PCS)
Video platform
Adventure Works Cycles
Per use
Essential
Reasoning for Each
Adatum Corporation - PCS
Adatum pays quarterly for ongoing access to the web design app. This is a time-based subscription where value is delivered continuously over the contract period - the definition of PCS. Revenue is recognized ratably over the subscription term.
Fourth Coffee - PCS
Fourth Coffee pays monthly with a deferred start (contract Aug 1, payment Sep 1). Again, this is a recurring subscription delivering continuous access - PCS. The deferred payment also triggers revenue deferral, which PCS handles correctly.
Adventure Works Cycles - Essential
Adventure Works pays per use - they are charged each time they access the video platform. There is no subscription; the platform access itself is the core transactional deliverable. This is the Essential element because the customer is paying directly for the primary product/service on a usage basis.
Why "Non-essential" Is Not Used Here
Non-essential applies to optional add-ons within a bundle (e.g., an optional analytics dashboard sold alongside a core product). None of the three lines of business described are secondary/optional elements - each is a standalone product sold independently to its customer.
Common Mistakes
Confusing PCS with Essential for subscriptions: Students often mark subscription products as "Essential" because they seem important. The key signal is time-based recurring billing → PCS, transactional per-use billing → Essential.
Over-applying Non-essential: Non-essential is for optional bundle components, not a separate product line. Don't assign it just because a product seems less critical.
Ignoring billing model: The billing structure (per use vs. monthly vs. quarterly) is the primary driver of the revenue type classification, not the product category.
Topics
#revenue recognition#revenue types#subscription billing#post contract support