nerdexam
Microsoft

MB-280 · Question #45

You created and published lead scoring models in the Dynamics 365 Customer Insights - Journeys application. Your marketing team members inform you that they are NOT able to view the lead scoring…

The correct answer is B. Assign the Lead Score Viewer security role to the users. To view lead scoring insights in Dynamics 365 Customer Insights - Journeys, users need the appropriate permissions granted by a specific security role. The Lead Score Viewer security role provides users with the necessary access to see lead scoring insights. Without this role…

Configure the security model

Question

You created and published lead scoring models in the Dynamics 365 Customer Insights - Journeys application. Your marketing team members inform you that they are NOT able to view the lead scoring insights. You confirm the lead scoring models are published and are Live. You need the marketing team to be able to view the lead scoring insights. What should you do?

Options

  • ARe-publish the lead scoring models to allow the system to capture the insights.
  • BAssign the Lead Score Viewer security role to the users.
  • CSet all leads to Active state to capture the insights.
  • DSet automatic lead scores cleanup to No to capture the scoring.

How the community answered

(28 responses)
  • A
    7% (2)
  • B
    89% (25)
  • D
    4% (1)

Explanation

To view lead scoring insights in Dynamics 365 Customer Insights - Journeys, users need the appropriate permissions granted by a specific security role. The Lead Score Viewer security role provides users with the necessary access to see lead scoring insights. Without this role, the marketing team will not have visibility into the lead scores, even if the models are published and

Topics

#lead scoring#security roles#Lead Score Viewer#Customer Insights Journeys

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