Microsoft
MB-240 · Question #310
A customer just signed a contract for a 20% discount on all parts and labor for the next year based on a preset price list. You need to ensure this customer receives the appropriate discount on all…
The correct answer is B. Create an entitlement with the applicable entitlement terms and field service details. D. Create a price list with the appropriate products, services, and pricing discounts. See the full explanation below for the reasoning.
Question
A customer just signed a contract for a 20% discount on all parts and labor for the next year based on a preset price list. You need to ensure this customer receives the appropriate discount on all work order parts and labor. Which two actions should you perform in Dynamics 365 Field Service? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
Options
- ACreate an agreement with the applicable invoice terms.
- BCreate an entitlement with the applicable entitlement terms and field service details.
- CCreate an agreement and service-level agreement with the applicable invoice terms and escalation
- DCreate a price list with the appropriate products, services, and pricing discounts.
How the community answered
(48 responses)- A15% (7)
- B77% (37)
- C8% (4)
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