Microsoft
MB-240 · Question #14
MB-240 Question #14: Real Exam Question with Answer & Explanation
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Question
You need to provide agents with a checklist of actions to complete as part of a work order. The duration of these actions must roll up to the work order. Which record type should you use?
Options
- Atime entries
- Bservice tasks
- Cincidents
- Dservice activities
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