Microsoft
MB-240 · Question #125
You are a Microsoft Dynamics 365 Field Service dispatcher. A customer's work order has a particular characteristic and time requirement that is different from most other work orders. You need to be…
The correct answer is A. Schedule by using drag and drop on the Schedule Board. See the full explanation below for the reasoning.
Question
You are a Microsoft Dynamics 365 Field Service dispatcher. A customer's work order has a particular characteristic and time requirement that is different from most other work orders. You need to be shown the most suitable resources, and manually book the one that matches the customer's requirements. What should you do?
Options
- ASchedule by using drag and drop on the Schedule Board.
- BSchedule by building a rule to automatically assign the customer-preferred resource.
- CSchedule the using Resource Scheduling Optimization.
- DSchedule by using the Schedule Assistant.
How the community answered
(34 responses)- A71% (24)
- B15% (5)
- C6% (2)
- D9% (3)
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